Privacy Policy

Data controller

The party responsible for processing the data collected is Virality Media, S.L. (hereinafter, the Owner), with Tax ID (NIF) B66710815 and registered office at Carretera Esplugues 47, Esc. D, 5-1, Cornellà de Llobregat 08940, Barcelona, owner of the Marketplace accessible at the URL: https://growwer.com/.

This Privacy Policy governs the collection and processing of the personal data provided by Users when they access, browse, or use the Marketplace features.

Data collected, purposes, legal basis, and retention periods

Contact. The User can contact us through the forms established for this purpose on the Marketplace, providing their email address as well as the reason, subject, or question. Growwer will use this data to handle the query and contact the User. The legal basis for this processing is the User’s consent. The retention period for this purpose is one year, unless other periods apply.

User registration. By registering on the Marketplace, the User must provide identification data such as name, phone number, tax data, email, and bank details in order to process registration and enable access to their personal account. Registration on Growwer allows publishing media (Advertiser User) and contracting services (Client User). The legal basis is the User’s consent. The data is kept for as long as you remain registered and have not deregistered from the platform.

Publication and contracting. Users can publish and contract the different services offered by Advertisers, completing the required steps and providing the data necessary to manage the created listing, as well as bank or credit card information when services are contracted. Client Users contract with Advertiser Users by providing their data directly to the Advertiser, with Growwer acting as a mere intermediary. Notwithstanding the above, Growwer will process the data of transactions and agreements between Advertisers and Clients in order to ensure the correct functioning of the intermediation and to manage the commissions arising from its services, acting as data processor; this processing is based on the contractual performance of the intermediation between the parties. The legal basis for processing the data related to publishing a listing is the contractual relationship between the Advertiser User and Growwer. Contract-related data is retained as necessary to meet contractual obligations and, in any case, for up to five additional years for tax procedures and to cover possible liabilities, unless other periods apply. Data related to a listing is kept for as long as it was published and the service has not ended or the listing has not been removed from the Marketplace.

Newsletter. The User may, if they wish, provide their identification data and email address to subscribe to Growwer’s news and promotions and periodically receive communications by email or mobile device (where applicable). The legal basis is the User’s consent. We keep the data for as long as you remain subscribed to our newsletter system; afterward we will block it for three years for statute-of-limitations reasons and then delete it. You may withdraw your consent at any time via the links provided or by writing to support [at] growwer.com.

Blog. The User can post comments on the Growwer blog; the data provided will be processed to manage publication on the Website. The legal basis is the User’s consent. Your comments will remain on the Website permanently unless you request their deletion.

Commercial communications. Once registered on the Marketplace, Growwer may process the User’s data to send commercial communications by email about news regarding the services it offers. The legal basis is the User’s consent. The data is kept for this purpose for as long as the User remains registered and has not unsubscribed through the link contained in each communication.

Cookies. The Website uses technology to place files called cookies on the equipment used to access and browse the platform. Cookies can be blocked or disabled at any time through your browser settings. For more information, see our Cookie Policy. The legal basis is the User’s consent.

Exercise of rights

The User can withdraw consent to processing and exercise their rights of access, rectification, erasure, portability, objection, and restriction of processing by informing Growwer via email to support [at] growwer.com or by mail to the address indicated above, using “Data Protection” as the subject. On occasion, we may ask the User to prove their identity through an official document, for example to prevent third-party access to their data. Finally, the User may notify any modification in writing or request cancellation at any of the addresses provided. At any time, the User may file a claim with the Spanish Data Protection Agency (AEPD) to assert their rights.

Modification of the Privacy Policy

Growwer reserves the right to modify its privacy policy at any time, respecting the data protection legislation in force and subject to due communication to the data subjects.

Language applicable to this Privacy Policy

The language applicable to this Privacy Policy is Spanish. Any version of it in a different language is offered for the User’s convenience and to facilitate understanding; however, this Privacy Policy will always be governed by its Spanish version. In the event of contradiction between the Privacy Policy in any language and its Spanish version, the Spanish version prevails.